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Resource Guide

211 Coordinated Entry


Image showing 211 Coordinated Entry

Step #1: Dial 211

After entering your zipcode, click the prompt for Housing. You will be connected to Coordinated Entry for housing asisstance. 

Step #2: A case manage conducts Triage to determine if there is a need for emergency shelter and assistance. 

Step #3: Assessments determine vulnerability, eligibility for housing programs and prioritization level. 

Step #4: If the household is prioritized for services and an opening is available, the case manage makes a referral to a housing program.

Step #5: If the household is eligibile for housing serives, but none are available, they are placed on a community waiting list, prioritized by their vulnerability and assessment scores. 

Step #6: The case manager assists in creating a personalized housing stability plan to address the unique needs and resources of the household.